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B&B Manager Features

96 Features. 11 Modules.
One App.

Everything you need to run your B&B — bookings, breakfast, housekeeping, finances, compliance, pricing, marketing, and more. Every feature included at every tier.

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Module 1 · 10 features

Today Dashboard

Where every morning starts.

  • Arrivals and departures for today
  • Room status overview (clean, dirty, occupied, blocked)
  • Occupancy rate
  • Today's task list — prioritised, auto-generated from bookings and housekeeping
  • Alerts and flags — late payments, low stock, overdue repairs, linen shortages, pending requests
  • Check-in prep cards — guest name, room, dietary requirements, preferences, special requests, payment status
  • Breakfast prep card — tomorrow's guest count, dietary alerts, menu, ingredient shortages
  • Financial summary — today's revenue, expenses, net position, petty cash balance
  • Weather widget — 3-day forecast for your location
  • Weekly lookahead — occupancy, arrivals, departures, expected revenue, compliance checks due

Module 2 · 12 features

Bookings & Calendar

Your booking nerve centre.

  • 28-day timeline calendar view
  • Manual booking creation with guest details
  • Availability checking and double-booking prevention
  • Room blocking for maintenance or personal use
  • Channel manager sync — Channex.io, 50+ OTAs (Booking.com, Airbnb, Expedia, and more)
  • Direct booking widget — embed on your website, guests book and pay directly
  • Booking modification with automatic price recalculation
  • Cancellation processing with tiered refund policies (Flexible, Standard, Non-Refundable)
  • Guest count forecasting for any future period
  • Enquiry inbox — centralised pre-booking enquiries from all channels
  • Enquiry-to-booking conversion — turn an enquiry into a confirmed booking in one click
  • Booking source tracking — see where every booking came from

Module 3 · 5 features

Guest Management

Remember every guest like they're your only guest.

  • Guest profiles — name, contact, dietary requirements, preferences, notes
  • Returning guest recognition — flags repeat visitors, shows stay history and spend total
  • Guest communication log — every message sent and received, across all channels
  • Special request tracker — pulled from booking notes, tracked to completion
  • Personalised welcome note generator — auto-fills guest name, room, preferences, property details

Module 4 · 7 features

Rooms & Housekeeping

Never wonder what state a room is in.

  • Room status board — clean, dirty, occupied, blocked — updated in real time
  • Cleaning task auto-generation — triggered on checkout, prioritised by next arrival time
  • Stay-over refresh scheduling — based on occupancy and stay duration
  • Configurable room checklists — create a checklist per room type, tap to complete each item
  • Linen and towel tracking — sets per room, par levels, shortage flags, batch laundry/restock
  • Minor repair logging — log against a room, track status (reported → in progress → completed)
  • Turnaround time tracking — how long from checkout to room-ready

Module 5 · 7 features

Breakfast & Catering

The module no other B&B software has.

  • Tomorrow's breakfast card — guest count, guest names, dietary requirements
  • Dietary requirement alerts — prominent flags pulled from guest profiles
  • Menu planner — set menus with items, link to ingredients, rotate daily options
  • Recipe and portion calculator — scales to tomorrow's guest count
  • Shopping list generator — portions needed minus current stock equals what to buy, grouped by supplier with estimated cost
  • Breakfast feedback tracking — log what guests enjoyed, star ratings per item
  • Honesty bar / snack station tracker — items with sell prices, quick usage logging

Module 6 · 12 features

Finances

Know your numbers for the first time.

  • Payment recording — card, cash, bank transfer, with auto-update of booking balance
  • Auto-invoicing on checkout — invoice number, line items, status tracking
  • Revenue dashboard — today, this week, this month
  • Expense tracking — log, categorise, with automatic VAT calculation (0%, 5%, 20%)
  • Petty cash ledger — top-up, spend, running balance
  • OTA payout reconciliation — match payout amounts to bookings, flag discrepancies
  • Cash flow view — income vs expenses over time (daily, weekly, monthly)
  • Tax-ready reports — revenue and expenses by category for your accountant
  • VAT summary — output VAT on revenue, input VAT on expenses, net position
  • Annual Profit & Loss — revenue, cost of sales, gross profit, operating expenses, net profit with margins
  • Revenue reports — ADR (Average Daily Rate), RevPAR (Revenue Per Available Room), occupancy trends
  • Supplier payment reminders — outstanding orders per supplier

Module 7 · 6 features

Stock & Supplies

Never run out of anything.

  • Inventory tracking — every item with quantities, units, par levels
  • Low stock alerts — triggered automatically when stock falls below par level
  • Supplier directory — contact details, what they supply
  • Auto-generated order lists — system suggests what to order based on low stock
  • Order lifecycle — draft, confirmed, ordered, delivered — with delivery checklist
  • Usage pattern analysis — average daily consumption, days until depleted

Module 8 · 8 features

Pricing & Revenue

Charge the right amount without becoming a revenue manager.

  • Visual rate calendar — colour-coded by source (base rate, seasonal, manual, event)
  • Seasonal pricing rules — set once for summer, winter, bank holidays — overrides generate automatically
  • Competitor rate monitoring — log rates, detect changes, rate history with alerts
  • Occupancy-based pricing suggestions — "20% full next week — consider reducing rates"
  • Local event tracking — log events, set suggested rate multipliers, apply with one click
  • Last-minute deal automation — auto-detect unsold rooms for tonight/tomorrow, suggest tiered discounts
  • Gap finder — identify empty periods between bookings, calculate potential revenue, suggest actions
  • Revenue by source — see exactly how much comes from direct bookings vs each OTA

Module 9 · 9 features

Marketing & Reviews

Your reputation, managed.

  • Review monitoring — all platforms (Google, TripAdvisor, Booking.com, Airbnb) in one feed
  • Review response drafting — write and save responses
  • Review score tracking — averages over time, by platform, monthly trends
  • Sentiment analysis — keyword tagging highlights recurring praise and complaints
  • Social media post suggestions — auto-generated ideas from reviews, availability, seasons
  • Social media post queue — draft, schedule, mark as posted
  • Special offer builder — create promotions with discount types, date ranges, promo codes
  • Email campaigns — send newsletters to past guests, filtered by all/returning/recent
  • Referral program — track referrals, incentives, conversion rates

Module 10 · 9 features

Compliance & Safety

Stay legal. Sleep at night.

  • Guest registration log — auto-generated on check-in, legally compliant
  • Fire safety check scheduler — recurring checks with checklists and completion logs
  • Food hygiene log — fridge temperatures, allergen records
  • Health & safety walk-round checklists — configurable items, pass/fail with notes
  • Legionella water temperature logs — per outlet, recurring schedule
  • Compliance dashboard — green/amber/red status per category at a glance
  • Insurance & licence renewal reminders — expiry tracking with configurable warning period
  • Document tracking — certificates, policies, licences with status (valid/expiring/expired)
  • GDPR data retention — system flags old guest data, you review and decide (anonymise or retain with reason)

Module 11 · 5 features

Communications Hub

Every message in one place.

  • Unified inbox — OTA messages, emails, website enquiries in one stream
  • Reply drafting — template-based responses with variable interpolation
  • Enquiry management — respond, track status, convert to booking
  • Contacts directory — staff and contractor details with direct messaging
  • Sent message log — complete history of all outbound communications

Infrastructure · 6 features

Under the Hood

The plumbing that makes it all work.

  • JWT authentication with property-scoped multi-tenancy
  • Stripe payment processing for guest charges
  • Channel manager integration (Channex.io) with mock mode for development
  • Email service (Nodemailer) with template interpolation
  • Auto-generated message templates (booking confirmation, pre-arrival, post-stay, review request)
  • Property setup — name, address, rooms, room types, check-in/out times, branding

96 features. From £29/month. Every feature at every tier.

No feature gating, no upgrade-to-unlock. The complete app — bookings, breakfast, finances, compliance and the rest — from your very first day.

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All prices in GBP (£). B&B Manager is part of the Prisma hospitality family. Running a hotel with departments and staff? See the Prisma Hotel Platform — from £99/month.