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For Bed & Breakfasts

B&B management software built for how you actually work.

You don't have departments. You don't have teams. You have yourself, maybe a partner, and fifty things to remember every day. B&B Manager puts it all in one place — bookings, breakfast, housekeeping, finances, compliance, reviews — in a single app designed for owner-operators. From £29/month.

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All 96 features. 11 modules. One app. 7-day free trial — no credit card required.

We Built This For You

You don't just run a B&B. You run an entire hotel — on your own.

You are the receptionist. You are the housekeeper. You are the breakfast cook. You are the maintenance team. You are the accountant, the booking manager, and the person guests call at 9pm because the radiator in Room 3 is making a noise. You might have one or two people who help — a part-time cleaner, your partner, a family member who covers weekends — but the operation lives in your head. You are the system.

Your booking diary might be paper. It might be a spreadsheet. It might be the Booking.com extranet plus a calendar on the kitchen wall for direct bookings. Whichever it is, it handles one thing: who's staying when. Everything else — breakfast orders, dietary requirements, room readiness, maintenance tasks, guest requests — lives in your memory, your phone, your notebook, or on a Post-it note stuck to the fridge.

And mostly, this works. You know your guests by name. You remember that Mrs Patterson has a gluten intolerance and the couple who come every October like the room at the back. You notice the dripping tap yourself because you're in and out of every room. You don't need a system — you are the system.

Until you're ill. Until you're busy with three check-ins at once. Until a guest mentions the egg allergy to your partner and your partner forgets to tell you before you plate the full English. Until a booking comes in on Booking.com while you're serving breakfast and you don't see it until the room's already been promised to a phone caller. Until you're lying in bed at midnight wondering if you turned on the heating in Room 6 or if that was yesterday.

You've thought about software. You've looked at hotel management systems. And most of them felt like they were built for a hotel ten times your size, with a price tag to match. The ones you could afford only handled bookings — which wasn't the problem you needed solving. The problem was everything else.

Here's what that "everything else" costs when it's held together by memory and Post-it notes. Labour inefficiency, missed revenue from static pricing, OTA commission leakage, and food waste quietly add up — far more than management software ever costs. From £29/month, B&B Manager pays for itself many times over, often from a single recovered booking. The rest is pure gain.

What Changes

Seven things that are different when your B&B runs on B&B Manager.

1

Breakfast stops being a guessing game.

It's 7am. You used to check your notebook for who wanted what, try to remember whether Room 4 mentioned they were vegan yesterday, and hope you hadn't mixed up Room 2's gluten-free request with Room 5's. Now your guests have already ordered through the guest portal on their phone. The orders are on your breakfast dashboard with dietary flags from their guest profile. You cook what's been ordered, for who ordered it, with the dietary information you need. No memory. No guesswork. No risk. For a B&B where breakfast is the signature experience, this is the difference between stressful and smooth — and your guests love ordering from their phone.

2

The dripping tap becomes a ticket, not a Post-it note.

A guest mentions the bathroom tap is dripping. Before, you'd make a mental note, scribble it on whatever paper was nearby, and get to it sometime — and sometimes you'd forget. Now the guest reports it through the portal, or you log it yourself in ten seconds. It becomes a ticket: Room 3, dripping bathroom tap, logged at 2:15pm. When it's fixed, it's marked resolved. Nothing forgotten, nothing floating around on scraps of paper. And if an issue keeps recurring, you can see the history and know it's time for a plumber, not another washer.

3

Guests help themselves — and prefer it.

Your guest portal works on any phone browser. No app to download. Guests can browse your breakfast menu, place orders, request extra towels, report a room issue, or ask a question — all from their phone. This doesn't replace the personal touch that makes a B&B special. It adds to it. You still chat with your guests at breakfast. You still recommend the coastal walk. The portal handles the logistics so your conversations can be about hospitality, not admin.

4

You open one screen in the morning instead of five.

The old morning routine: check the paper diary, check Booking.com, check your phone for guest messages, check the maintenance notebook, try to remember what state the rooms are in. The new routine: open the Today Dashboard. Arrivals and departures, room status, breakfast orders already placed, maintenance tickets logged overnight, occupancy for the week ahead — all on one screen, updated in real time. It's not about being high-tech. It's about starting your day knowing exactly where things stand instead of spending the first half-hour finding out.

5

You stop carrying everything in your head.

This is the real change. Not any single feature — the overall shift from "everything depends on me remembering" to "the system holds it." The allergy information is in the guest profile. The maintenance issue is a ticket. The room status is on a screen. Tomorrow's breakfasts are already ordered. You can go to bed without running through a checklist in your head. You can take a day off and your partner can open the dashboard and see exactly what needs doing. The B&B doesn't fall apart when you step away, because the information isn't locked in your head anymore.

6

Guests get answers at midnight — without waking you up.

It's 11:30pm. A guest arriving tomorrow wants to know if there's parking. A prospective booker on your website wants to know if you allow dogs. Now, Prisma Borg handles it — an AI-powered chatbot built into your guest portal and website. It knows your check-in times, breakfast hours, parking, pet policy, WiFi, and local recommendations, and answers instantly, accurately, politely, without waking you up. The prospective booker comparing your B&B with two others at midnight got instant answers from yours — and silence from the competition. When it hits something it can't answer, it flags it for you. You wake up to a summary, not a missed opportunity.

7

Guests book direct — and you keep the commission.

You know the maths. A guest books through Booking.com, you pay 15–20% commission. On a £120/night room, that's up to £24 gone. B&B Manager's direct booking widget sits on your website and lets guests check availability, select their room, and book — right there, without leaving your site. You keep 100% of the revenue. And it works alongside your OTA listings, not against them: the channel manager (powered by Channex.io) syncs your rates and availability across 50+ OTAs automatically. Update your pricing once, and it updates everywhere — no more logging into three extranets, no more double-bookings.

What You Get

One app. Eleven modules. Everything connected.

B&B Manager isn't ten separate apps like our hotel platform — because you don't have ten separate departments. It's a single, unified interface with eleven modules. One login. One screen. Everything you need.

Module 01

Today Dashboard

Your morning command centre. Arrivals, departures, room status, today's tasks, alerts, breakfast prep, financial summary, weekly lookahead, review summary, and compliance status — all on one screen.

Module 02

Bookings & Calendar

28-day calendar view. Create, check in, check out, modify, and cancel bookings with automatic refund calculation. Channel manager syncs with 50+ OTAs via Channex.io, plus a direct booking widget — guests book direct, you keep 100%.

Module 03

Guest Management

Full profiles with dietary requirements, preferences, and notes. Returning-guest recognition flags repeat visitors and shows their history. Special request tracking and a personalised welcome note generator.

Module 04

Rooms & Housekeeping

Room status board. Cleaning tasks auto-generated at checkout and prioritised by the next arrival. Configurable checklists, linen tracking with shortage alerts, repair logging, and turnaround time monitoring.

No competitor has this

Breakfast & Catering

Tomorrow's breakfast card shows guest count, names, and dietary requirements. Plan menus, scale portions to guest count, and generate a shopping list — what you need minus what you have, grouped by supplier. Plus honesty bar tracking and breakfast feedback.

Module 06

Finances

Record payments and expenses with automatic VAT calculation. Auto-invoicing on checkout, petty cash ledger, OTA payout reconciliation, cash flow view, tax-ready reports, annual P&L, and revenue reports (ADR, RevPAR, direct vs OTA).

Module 07

Stock & Supplies

Track every item with par levels. Low stock alerts, supplier directory, auto-generated order lists, delivery checklists, and usage pattern analysis so you know exactly how fast you go through things.

Module 08

Pricing & Revenue

Visual rate calendar colour-coded by source. Set seasonal pricing rules once and the system generates the overrides. Competitor rate tracking, occupancy-based suggestions, last-minute deal automation, and a gap finder for empty periods.

Module 09

Marketing & Reviews

All your reviews from every platform in one feed. Track scores over time, sentiment analysis, draft responses, a social media post queue, a special offer builder with promo codes, email campaigns to past guests, and referral tracking.

Keeps you legal

Compliance & Safety

Guest registration auto-generates on check-in. Fire safety scheduler, food hygiene logs, H&S walkround checklists, legionella logs, licence renewal reminders, a green/amber/red compliance dashboard, document tracking, and GDPR data retention flags.

Module 11

Communications Hub

Unified inbox: OTA messages, emails, and enquiries in one stream. Respond to enquiries and convert them to bookings, draft replies from templates, and keep a contacts directory for staff and contractors.

96 features, end to end

Every module, every feature, at both tiers. See all 96 features →

How We Compare

More for your money than booking-only tools.

 B&B ManagereviivoLittle HotelierFreetobookLodgify
Price from£29/mo~£25–60/mo~£80–110/moFree / £30+~£15/mo
Breakfast managementYesNoNoNoNo
Compliance moduleYesNoNoNoNo
Financial reports (P&L, VAT)YesNoBasicNoNo
Smart pricingYesBasicBasicNoBasic
Review managementYes (sentiment)Alerts onlyBasicNoNo
Email campaignsYesNoNoNoNo
Total features96~30~40~15~25

See the detail: B&B Manager vs eviivo  ·  B&B Manager vs Freetobook

A True-to-Life Story

Tidewater House, Swanage

A story about a B&B like yours.

Sarah and Tom run Tidewater House — an 8-room B&B on the Dorset coast, a five-minute walk from the beach. The rooms are warm and well-kept. The breakfast is excellent — Tom's full English is mentioned in almost every review. Guests come back year after year. It's exactly the kind of place they wanted to build.

The part they didn't plan for was the admin. Sarah's morning used to start at 6am with a paper diary, a Booking.com check, a scroll through WhatsApp messages, and a notebook with maintenance jobs she'd been meaning to get to. Tom would ask who was having what for breakfast. "Room 2 said something about being dairy-free — or was it Room 5?" Tom would make both options, just in case. The waste bothered him. The uncertainty bothered her.

They found B&B Manager on a quiet January evening, after a December review that said: "Wonderful B&B, but we did mention the nut allergy twice and it didn't seem to reach the kitchen." That review sat with Sarah for a long time. They set it up the following week — rooms, menus, guest profiles — in one afternoon. By the next morning, three guests had ordered breakfast through the portal. Tom saw the orders with dietary flags attached. "Room 4 says she's coeliac. It's right here on the order." It was real.

Within a week, the paper diary was in a drawer. The maintenance notebook was replaced by tickets. Sarah started her mornings with the Today Dashboard instead of four separate checks. Tom stopped making extra portions "just in case" because he knew exactly what each guest had ordered.

Then they set up the direct booking widget on their website. Within the first month, four bookings came through directly — guests who would have used Booking.com otherwise. At an average saving of £16.50 per night in OTA commission, those direct bookings added up quickly. The channel manager kept their Booking.com and Airbnb listings in sync automatically, so they didn't lose those channels — they just stopped paying commission on bookings they didn't need to.

The real surprise was Prisma Borg. Sarah had set it up in fifteen minutes. That first week, a prospective guest asked about dog-friendliness at 10pm on a Tuesday. Prisma Borg answered. The guest booked. "We'd have lost that one," Tom said, scrolling through the chat log. "She'd have gone somewhere else by morning." He was probably right.

Tom also started using the dynamic pricing calendar — bumping rates up by £15/night on bank holiday weekends and during the Swanage folk festival. Over the season, those small adjustments added up to over a thousand pounds in additional revenue from the same rooms.

Sarah did the maths at the end of their first full quarter. Between direct booking savings, dynamic pricing uplift, reduced breakfast waste, and the hours she and Tom had reclaimed each week, the impact dwarfed what they were paying. "That's a serious return on what we pay a month," she told Tom. He pointed out it had paid for itself in the first few days. Everything after that was gain.

The guests didn't mention B&B Manager in the reviews. They mentioned how smooth everything was. How the breakfast was perfect. How the little things made them feel looked after. Sarah stopped apologising for things she didn't know about — not because she'd got better at remembering, but because she didn't have to remember anymore.

Pricing

From £29/month. Everything included. No catches.

B&B Manager has two tiers — and the only difference is how many rooms you have. Small B&B (1–5 rooms) is £348/year (£29/mo, billed annually) or £35/month. Large B&B (6+ rooms) is £599/year or £60/month. Every tier includes all 96 features — channel manager, direct booking widget, breakfast management, compliance, and financial reports. No setup fees. No contracts. Cancel anytime.

See full pricing All 96 features

Questions

Frequently asked, plainly answered.

Yes. The challenge of running a small property isn't that you have fewer things to manage — it's that you're managing all of them yourself. A 50-room hotel has a maintenance person, a head housekeeper, and a kitchen team. You're doing all those roles. B&B Manager gives each one a proper tool, even when the person filling every role is you. From £29/month, it costs about the same as a single guest's breakfast basket — and the combined gains in saved labour, recovered commission, smarter pricing, and less waste add up to far more than the subscription.
No. B&B Manager is one app with one login — no training course, no manual, no IT setup. It's 100% cloud-hosted, so you access it from your laptop, phone, or a tablet behind the desk. No servers, no installation. If you can use Booking.com or send a WhatsApp, you can use B&B Manager. Most owners are fully running within a day of signing up.
That's fine. The guest portal is optional — guests who prefer to knock on your door and ask in person absolutely still can. The portal is a website, not an app, so there's nothing to download and no account to create — they just open it in their phone browser. We find that once guests see they can order breakfast from bed or request an extra blanket without hunting you down, most of them prefer it. And if someone doesn't use it, nothing breaks — you can still manage everything from your end.
Yes — and this is one of the biggest money-savers for B&B owners. B&B Manager includes a direct booking widget that sits on your website, letting guests book without going through an OTA (saving you an average of £16.50 per night in commission). It also includes a channel manager powered by Channex.io that syncs your rates and availability across 50+ platforms automatically. Update a price or block a date once, and it updates everywhere — no more double-bookings, no more logging into three extranets.
Prisma Borg is an AI-powered chatbot built into your guest portal and website. It answers guest questions 24/7 — check-in times, breakfast hours, parking, WiFi, pet policy, local recommendations, anything you've told it about your property. Prospective guests browsing at midnight get instant answers instead of giving up and booking somewhere else. Current guests get help without needing to find you. And if it hits a question it can't answer, it flags it for you to follow up. You set it up once, and it works around the clock.
B&B Manager includes a rate calendar where you set different prices for different dates. Increase rates for bank holidays, local events, school holidays, and peak weekends — and lower them for quiet midweek periods when you'd rather fill the room than leave it empty. Even small adjustments — £10–15 more per night on a busy weekend — add up significantly over a year. You can see it all laid out on the calendar, plan ahead, and adjust as you learn what works for your property.
If you add a sixth room, you simply move to the Large B&B tier — same app, same features, just sized for 6+ rooms. And if you grow into a hotel with departments and staff, the Prisma Hotel Platform offers ten purpose-built apps for every role; your data can be migrated. See full B&B Manager pricing for the detail.

You didn't start a B&B to stare at spreadsheets.

You started it because you love hospitality — the great breakfast, the beautiful house, making people feel welcome. B&B Manager handles the rest. 96 features. One app. From £29/month. Start your 7-day free trial and set up your property in minutes.

Start your 7-day free trial

B&B Manager is purpose-built management software for bed and breakfast owners — 96 features across 11 modules in one unified app. All prices in GBP (£) and billed via Stripe. No credit card required to start your 7-day free trial — you only add payment details if you choose to subscribe. Cancel anytime. Running a hotel with departments and staff? See the Prisma Hotel Platform.