You run every department yourself. Prisma gives each one its own app — connected, live, and built for how a B&B actually works. From £49/month with every feature included.
We Built This for You
You are the receptionist. You are the housekeeper. You are the breakfast cook. You are the maintenance team. You are the accountant, the booking manager, and the person guests call at 9pm because the radiator in Room 3 is making a noise. You might have one or two people who help — a part-time cleaner, your partner, a family member who covers weekends — but the operation lives in your head. You are the system.
You are the system.Your booking diary might be paper. It might be a spreadsheet. It might be the Booking.com extranet plus a calendar on the kitchen wall for direct bookings. Whichever it is, it handles one thing: who's staying when. Everything else — breakfast orders, dietary requirements, room readiness, maintenance tasks, guest requests — lives in your memory, your phone, your notebook, or on a Post-it note stuck to the fridge.
And mostly, this works. You know your guests by name. You remember that Mrs Patterson has a gluten intolerance and the couple who come every October like the room at the back. You notice the dripping tap yourself because you're in and out of every room. You don't need a system — you are the system.
Until you're ill. Until you're busy with three check-ins at once. Until a guest mentions the egg allergy to your partner and your partner forgets to tell you before you plate the full English. Until a booking comes in on Booking.com while you're serving breakfast and you don't see it until the room's already been promised to a phone caller. Until you're lying in bed at midnight wondering if you turned on the heating in Room 6 or if that was yesterday.
You've thought about software. You've looked at hotel management systems. And most of them felt like they were built for a hotel ten times your size, with a price tag to match. The ones you could afford only handled bookings — which wasn't the problem you needed solving. The problem was everything else.
What Changes
It's 7am. You used to check your notebook for who wanted what, try to remember whether Room 4 mentioned they were vegan yesterday, and hope you hadn't mixed up Room 2's gluten-free request with Room 5's. Now your guests have already ordered through the guest portal on their phone — from the comfort of their bed. The orders are on your Kitchen Dashboard with dietary flags from their guest profile. Mrs Patterson's gluten intolerance is right there on the order. The couple in Room 6 both want the full English, no mushrooms. You cook what's been ordered, for who ordered it, with the dietary information you need. No memory. No guesswork. No risk.
For a B&B where breakfast is the signature experience, this is the difference between stressful and smooth. And your guests love it — ordering from their phone feels like a luxury, not an imposition.
A guest mentions the bathroom tap is dripping. Before, you'd make a mental note, or scribble it on whatever paper was nearby, and get to it sometime between checkout and the next load of laundry. Sometimes you'd forget. Sometimes the next guest would mention it again and you'd feel that familiar pang of guilt.
Now the guest reports it through the portal — or you log it yourself in the Maintenance App in ten seconds. It becomes a ticket: Room 3, dripping bathroom tap, logged at 2:15pm. If you're the one fixing it, the ticket is yours. If your partner handles maintenance, it's on their phone. When it's fixed, it's marked resolved. Nothing forgotten. Nothing floating around on scraps of paper. And if an issue keeps recurring — that same tap, for the third time — you can see the history and know it's time for a plumber, not another washer.
Your guest portal works on any phone browser. No app to download. Guests can browse your breakfast menu, place orders, request extra towels, report a room issue, or ask a question — all from their phone.
This doesn't replace the personal touch that makes a B&B special. It adds to it. The guest who wants to order breakfast at 6:30am doesn't need to knock on your kitchen door. The guest who notices the shower pressure is low at 11pm reports it through the portal and you see it first thing in the morning. The guest who's too polite to ask for extra pillows in person happily requests them through a screen. You still chat with your guests at breakfast. You still recommend the coastal walk. The portal handles the logistics so your conversations can be about hospitality, not admin.
The old morning routine: check the paper diary. Check Booking.com. Check your phone for guest messages. Check the maintenance notebook. Try to remember what state the rooms are in from yesterday.
The new morning routine: open the Manager Dashboard. Today's arrivals and departures. Room status. Breakfast orders already placed through the portal. Maintenance tickets logged overnight. Occupancy for the week ahead. All on one screen, updated in real time.
It's not about being high-tech. It's about starting your day knowing exactly where things stand instead of spending the first half-hour finding out.
This is the real change. Not any single feature — the overall shift from "everything depends on me remembering" to "the system holds it." The allergy information is in the guest profile, not in your memory. The maintenance issue is a ticket, not a mental note. The room status is on a screen, not a question you're holding in the back of your mind. Tomorrow's breakfasts are already ordered, not something you need to ask about at dinner.
You can go to bed without running through a checklist in your head. You can take a day off and your partner (or your part-time help) can open the dashboard and see exactly what needs doing. The B&B doesn't fall apart when you step away, because the information isn't locked in your head anymore — it's in the system, available to anyone who needs it.
What You Get
You might think ten apps sounds like overkill for a small property. It's not — because you're already doing ten jobs. Prisma just gives each one a proper tool instead of a workaround.
Your whole B&B on one screen. Bookings, room status, tasks, orders, revenue. The morning briefing you give yourself, except it's already done when you open the app.
Your guests order breakfast, request extras, and report issues from their phone. No app download. This is the app that changes daily life most for B&B owners — it lets guests help themselves without losing the personal feel.
Breakfast orders with dietary flags. You don't need to be a commercial kitchen to benefit from seeing orders and allergies on a screen instead of in a notebook.
If you serve drinks — a small honesty bar, an evening drinks menu, or a licensed lounge — this handles orders and stock tracking. If you don't, it stays out of the way.
Task tracking for room turnovers and supply management. If you have a cleaner who helps, this is how they know what to do without a phone call.
Check-ins, check-outs, room assignments, and guest profiles with history and preferences — the same depth as a full hotel.
Every job tracked. Every issue logged. Useful when you need to remember what's been reported, what's been fixed, and what's been waiting too long.
If you serve dinner or afternoon tea, this handles table management and reservations. If you don't, you won't use it — and that's fine.
Order-taking from the table, sent straight to the kitchen or bar. If you have someone helping with service, this keeps orders flowing without paper pads or memory.
PIN-based quick access from your phone. Check a task or mark something done without going back to a computer.
Pricing
The B&B tier costs £49 per month. It covers up to 10 rooms and 4 staff accounts. It includes every single feature that Prisma offers — not a stripped-down version, not a "starter" edition with half the tools missing. Every feature. The same guest portal, the same kitchen dashboard, the same automated task assignment, the same analytics that a 200-room hotel gets.
We built this tier specifically for B&B owners. We know that £49/month matters when you're running a small property. We also know that the tools you need aren't any less important than what a larger hotel needs — your guests still have allergies, your taps still drip, your mornings still need organising. You deserve proper tools. You shouldn't have to pay enterprise prices for them.
No setup fees. No contracts. No "call us for pricing." £49/month, billed through Stripe, cancel whenever you like.
| Apps | All 10 |
| Rooms | Up to 10 |
| Staff accounts | Up to 4 |
| Guest portal access | Unlimited |
| Real-time updates | Yes |
| Automated task assignment | Yes |
| Your own subdomain | yourbandb.prisma.cv |
| Setup fees | None |
| Contracts | None — cancel anytime |
Start with a free trial — full access, no credit card, no obligation.
Tidewater House, Swanage
Sarah and Tom run Tidewater House — an 8-room B&B on the Dorset coast, a five-minute walk from the beach. They bought it four years ago after years of talking about "the dream." The rooms are warm and well-kept. The breakfast is excellent — Tom's full English is mentioned in almost every review. Guests come back year after year. It's exactly the kind of place they wanted to build.
The part they didn't plan for was the admin. Sarah's morning used to start at 6am with a paper diary, a Booking.com check, a scroll through WhatsApp messages from yesterday's guests, and a notebook with maintenance jobs she'd been meaning to get to. Tom would ask who was having what for breakfast. Sarah would try to remember. "Room 2 said something about being dairy-free — or was it Room 5?" Tom would make both options, just in case. The waste bothered him. The uncertainty bothered her.
They found Prisma on a quiet January evening, after a December review that said: "Wonderful B&B, but we did mention the nut allergy twice and it didn't seem to reach the kitchen." That review sat with Sarah for a long time. They set Prisma up the following week — rooms, menus, guest profiles — in one afternoon while the B&B was half-empty. By the next morning, three guests had ordered breakfast through the portal. Tom saw the orders on his Kitchen Dashboard with dietary flags attached. "Is this real?" he asked. "Room 4 says she's coeliac. It's right here on the order." It was real.
Within a week, the paper diary was in a drawer. The maintenance notebook was replaced by tickets — the loose handle on Room 7, the window that stuck in Room 1, the boiler service due next month — all tracked, all visible. Sarah started her mornings with the Manager Dashboard instead of four separate checks. Tom stopped making extra portions "just in case" because he knew exactly what each guest had ordered. And the guests? They didn't mention Prisma in the reviews. They mentioned how smooth everything was. How the breakfast was perfect. How the little things — the extra blanket requested at midnight, the gluten-free toast that appeared without asking twice — made them feel looked after.
Sarah stopped apologising for things she didn't know about. Not because she'd got better at remembering. Because she didn't have to remember anymore.
FAQ
Yes. The challenge of running a small property isn't that you have fewer things to manage — it's that you're managing all of them yourself. A 50-room hotel has a maintenance person, a head housekeeper, and a kitchen team. You're doing all those roles. Prisma gives each one a proper tool, even when the person filling every role is you. At £49/month, it costs about the same as a single guest's breakfast basket.
No. Every app in Prisma is built for one job. The Kitchen Dashboard shows orders. The Housekeeping App shows tasks. The Manager Dashboard shows your property overview. There's no training course, no manual, no IT setup. If you can use Booking.com or send a WhatsApp, you can use Prisma. Most B&B owners are fully running within a day of signing up.
That's fine. The guest portal is optional — guests who prefer to knock on your door and ask in person absolutely still can. But you might be surprised. The portal is a website, not an app — guests don't download anything or create an account. They just open it in their phone browser. We find that once guests see they can order breakfast from bed or request an extra blanket without hunting you down, most of them prefer it. Even the ones who said they weren't "phone people." And if someone doesn't use it, nothing breaks — you can still manage everything from your end.
Prisma includes a full booking management system — you can create and manage reservations directly, handle check-ins and check-outs, and maintain guest profiles with preferences and history. If you're currently using Booking.com and also taking direct bookings, you can manage both within Prisma. The guest profile is the same whether they booked online or called you directly, so their dietary requirements and preferences are always visible across every app.
The B&B tier covers up to 10 rooms and 4 staff. If you grow beyond that, you move to the Basic tier (£99/month, up to 50 rooms and 20 staff) — and nothing changes in how the platform works. No data migration, no re-setup, no learning a different system. You just have more capacity. And the Basic tier includes every feature too — because every tier does.
You started it because you love hospitality. Because you wanted to cook a great breakfast, keep a beautiful house, and make people feel welcome. Prisma handles the rest — the tracking, the communication, the remembering — so you can go back to doing what you opened the doors for.
Full access to every feature, no credit card required.
A free, honest review of how your B&B currently runs — or explore a fully working demo property.
Prisma is a UK hotel management platform with 10 purpose-built department apps. The B&B tier starts at £49/month with every feature included — the same tools a 200-room hotel gets, sized for your property.
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